In the French pastery course - Scoolinary

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In the French pastery course

Escrito por Hanan Alem on octubre 24, 2024 en 10:32
The are some videos are not available!
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Especially in the creams section
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Sol Damiani respondió hace 3 semanas, 5 días 2 Miembros · 6 Respuestas
6 Respuestas

Sol Damiani

Administrador
octubre 24, 2024 en 15:37

Hi Hanan,

How are you? I joined this course from your profile and was able to watch all the videos correctly (I’m attaching a picture). Please specify which video you’re unable to see and if you’re trying to access it from the browser or the app. Can you provide a screenshot of what you see when pressing play on them?

Just in case, try logging out and logging back in.

Have a great day!
Hanan Alem

Miembro
octubre 25, 2024 en 16:27

Thise 3 video’s are not available
- Sol Damiani
  
  Administrador
  octubre 25, 2024 en 16:50
  
  Hi Hanan
  
  Thank you for attaching the screenshots. Our Team is already working on fixing this issue.
  The problem seems to be regarding the app. If you are in a hurry, I suggest you try to watch them from a laptop or computer.
  
  I’ll get back to you as soon as this is solved.
  
  Have a great day!
Sol Damiani

Administrador
octubre 25, 2024 en 17:15

Hi Hanan

My Team informs you should be able to watch the videos from lessons 8, 9 and 10 perfectly now. Please let us know if you can help you with anything else.
- Hanan Alem
  
  Miembro
  octubre 25, 2024 en 21:26
  
  Thank you ❤️❤️
  - Sol Damiani
    
    Administrador
    octubre 28, 2024 en 18:10
    
    You are welcome, my friend!

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