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  • Is this a scam?!

    Posted by Kelly Keogh on September 19, 2024 at 23:59

    I’ve paid for the standard subscription which states I get access at all courses yet when I try to access any courses it redirects me to the upgrade page… is this a complete scam? Can someone shed any light on this please……

    Sol Damiani replied 2 months ago 4 Members · 7 Replies
  • 7 Replies
  • Carmen McLevin

    Member
    September 20, 2024 at 00:19

    No, it isn’t. I am absolutely obsessed with this platform. I really hope you get it all figured out soon. 🙂

    Carmen

    • Kelly Keogh

      Member
      September 20, 2024 at 00:31

      Thanks for your reply. I hope so too as the courses all have a padlock symbol against them and won’t let me access. 🤷🏽‍♀️

    • Sussan ScoolinaryTeam

      Administrator
      September 20, 2024 at 01:35

      Hi Carmen.

      We’re glad to hear that you’re enjoying each course on the platform.

      If you have any questions, you know you can always use this space to ask, and we’ll be happy to help you.

      Best regards

      .

    • Sol Damiani

      Administrator
      September 20, 2024 at 15:02

      We are super glad you are enjoying our Courses, Carmen. Feel free to post all your dish pics on our Social Feed so we can know you more.😉

      Have a great weekend!

  • Sussan ScoolinaryTeam

    Administrator
    September 20, 2024 at 01:34

    Hi Kelly

    Welcome to the Scoolinary community.

    Please contact soporte@scoolinary.com so they can grant you full access to the courses.

    You can send them an email explaining the issue you’re facing, and my colleague Rocio from the support team will kindly assist you during her working hours or when she’s back online to help resolve any problems.

    My colleague @soldamiani and I will remain available in case you have any other questions or concerns about the courses or platform, and I’ll be happy to help resolve them.

    Best regards.

  • Sol Damiani

    Administrator
    September 20, 2024 at 14:58

    Hey there Chef Kelly!👋

    Welcome to the Scoolinary Community! 😊Join our awesome group of food lovers and share your love of cooking. Everyone’s invited!

    I’m Sol Damiani, the Community Builder and I’m from Buenos Aires.

    Please do contact our Support Team, they’ll help you with this issue and you will be able to watch all our Courses. Please let us know when you do.

    This is a Community that values your participation a lot: that’s why we created “Masters Game”

    • Win Scoolipoints by share a pic of your own dishes in our Community > Social Feed section. If it is really cool you can snag a #ScooliStar: you’ll win 100 Scoolipoints and we’ll give you a shoutout on social media!🤩

    • 🏆Check out our Challenges and score 250 Scoolipoints! Right now we have the #ZeroWasteChallenge going on. You’ve got until September 29th at 11:59 PM CET to join.

    • You’ll see everything you need to know about how to win Scoolipoints here.

    Let’s build a community of foodies together.

    We hope you have a blast learning with Scoolinary!

  • Sol Damiani

    Administrator
    September 20, 2024 at 15:18

    Hi Kelly

    I just checked your User and was able to watch a Course. I asume this problem has already been solved.☺ Please let us know if you need anything else.

    I’m attaching a pic of me visualizing the Doughnuts Course using your user just to test it.

    Have a lovely day!

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