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  • Sussan Estela Olaya

    Member
    January 27, 2025 at 13:24
    Level: favicon spaced Scoolinary Team

    Hi Angelique.

    Welcome to the Scoolinary community!Thank you for your question.

    Could you please let us know what errors you encountered? Let us know which chapter or lesson they are in.

    That way, I can check and forward the issues to the content team, who is responsible for addressing these matters.

    I look forward to your response.

    Best regards.

    • Angelique Serlier

      Member
      January 27, 2025 at 21:48

      Lesson 16 and 18 are not working. I get the following error:

      • Sussan Estela Olaya

        Member
        January 28, 2025 at 01:43
        Level: favicon spaced Scoolinary Team

        Hi Angelique.

        I reviewed the course, and the issue originates from the app. For now, until the issue with the app is resolved, I kindly ask you to access the course through this link:

        https://www.scoolinary.com/courses/fresh-egg-pasta

        This is from Scoolinary’s website, and lessons 16 and 18 can be viewed there.

        I have just forwarded your feedback to the team in charge of that area for review, and I will get back to you as soon as I have news from them.

        Best regards.

  • Sussan Estela Olaya

    Member
    January 28, 2025 at 03:05
    Level: favicon spaced Scoolinary Team

    Hi Angelique.

    The content team has informed me that the videos have been restored and can now be played normally from the app.

    If you have any other questions, I’m here and happy to assist you.

    Best regards.

    • Angelique Serlier

      Member
      January 28, 2025 at 07:00

      Thanks for the quick fix!

      • Sussan Estela Olaya

        Member
        January 28, 2025 at 14:32
        Level: favicon spaced Scoolinary Team

        Great! If you have any other questions, I’ll be happy to assist you.

        Best regards.

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