Hi Dustin
The steps to follow are
1. After forming the strawberry with the whipped ganache, take it to the freezer, take it out of the freezer, add the whipped ganache to the tip of the strawberry to give it shape and put it back in the freezer.
2. After freezing the strawberry, dip it in the milk chocolate coating, let it set, cover it with the mirror glaze, let it cool and then cover just one side again with milk chocolate, this whole process should be done immediately/quickly .
If there are problems dipping in chocolate or frosting, it must be a problem with the temperatures of the dessert.
Before dipping in chocolate, the strawberry should be frozen well so that the chocolate solidifies instantly and the glaze can obtain the cold of the dessert and solidify in the same way and then dip in chocolate again.
If the dessert gains temperature, the toppings and glaze will not stick to the dessert.
Typically cooks use a blast chiller to speed up the freezing process. In a normal freezer it may take longer and it also depends on the power of the freezer, this will cause it to freeze in less or more time than the recipe indicates.
Greetings.