• Ask a question

  Finished course but no certificate

  Posted by Sofia Quadri on March 25, 2024 at 10:04

  Hi i finished the croissant course but it wont mark the equipment chapter as completed i’ve tried many times please have a look thanks

  Sol Damiani replied 8 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Sussan ScoolinaryTeam

  Administrator

  March 25, 2024 at 14:31

  Hi @fifiquadrigmail-com
  There may be some tests left to finish, let’s ask my colleague @soldamiani for help to check the status of your course.
  Greetings.

• 

  Sol Damiani

  Administrator

  March 25, 2024 at 15:00

  Hi Sofi @fifiquadrigmail-com 👋

  I could complete the couple of lessons left of this Course for you.😉

  You should be able to download your Certifcate right now.

  Please tell me from which device you were trying to do so: from our app or from your laptop?

  Have a great day!

  
  • 

    Sofia Quadri

    Member

    March 25, 2024 at 15:02

    Hi from the app

    i also finished the doughnut course and don’t have a certificate yet do you know why it’s happening?

    • 

      Sol Damiani

      Administrator

      March 25, 2024 at 15:12

      Hi @fifiquadrigmail-com

      I’ve completed the missing lesson on donuts for you. Some users are encountering issues finishing this lesson from the app. Our team is already investigating it. I apologize for the inconvenience and suggest that you try accessing it from the browser in the future to see if you can do it from there (just like I did).

      Sending hugs, and we’re here for whatever you need.

Log In to Reply